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Install the TalentRiver Teams app

Updated by Tim

Install the TalentRiver app in Microsoft Teams before you connect. Your Teams admin uploads our custom app package once for the whole company.

Before you start

  • You need permission to upload custom apps in the Microsoft Teams admin center. If you cannot open Teams admin, ask your IT admin to run these steps.
  • Do this before anyone in your company connects TalentRiver in Teams.

Install the Teams app

  1. Download the app package: talentriver-teams.zip.
  2. Open the Teams admin center.
  3. Go to Teams apps > Manage apps.
  4. Click Upload new app, then Upload.
  5. Choose the downloaded talentriver-teams.zip file.

TalentRiver then appears in the app list as a custom app for your company.

What happens next

Once the app is installed, people in your company can find TalentRiver in Teams and connect their TalentRiver account. You only need to upload the package once per organization.

Troubleshooting

I cannot see Upload new app.
Your account needs permission to manage Teams apps. Ask an IT admin with Teams admin access to upload the package.

The upload fails or the zip is rejected.
Make sure you upload the file from https://api.talentriver.ai/teams/app.zip without renaming or extracting it. Contact support@talentriver.ai if it still fails.

TalentRiver does not appear after upload.
Refresh the Manage apps list and search for TalentRiver. Confirm the app status is allowed for your organization.